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Frequently Asked Questions

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Most asked

Most asked

Where can I access support from Jude?

Head to our Bladder Care Help Centre where you can find more information about our award-winning Bladder Strength Supplements, guidance on how to manage your subscription, plus product recommendations tailored to your needs.

How long until I see improvements after taking the supplements?

On average our customers experience a change after 12 weeks, but every bladder is different! In clinical trials, 80% of people saw an improvement in their symptoms after twelve weeks. The key is to support your pelvic floor muscles to regain strength by consistently taking the supplement day and night.

Where can I read research on the Bladder Strength Supplements?

Check out Our Science page. Or, take a look at the peer-reviewed research papers we've compiled on the tried-and-tested efficacy of pumpkin seed and soy germ extract and their effects on Lower Urinary Tract Symptoms (LUTs). Grab a cuppa and have a read!

Are Jude supplements vegan?

Yes, our Bladder Strength Supplements are 100% vegan! They're also gluten-free. We think it's important to offer a planet-friendly, natural alternative to support bladder health - accessible and inclusive for those who choose to live a vegan lifestyle. So we're proud to offer a natural product, free from nasties and proudly manufactured in the UK with two bladder-boosting ingredients: pumpkin seed and soy germ extract.

Can men take Jude supplements?

Our supplements are absolutely suitable for men! The two key active ingredients - pumpkin seed and soy germ extract - have been clinically proven to be beneficial in both men and women. There have been three clinical studies in men with overactive bladders and bladder symptoms related to BPH (benign prostatic hyperplasia). Overall, 39% experienced fewer night-time wees after taking Jude for just 6 weeks.

When will my order arrive?

We will dispatch your order to Royal Mail on the same day if your order is placed before 1pm. Your order will be couriered by Royal Mail Tracked 48 and your tracking number will be provided on your order confirmation email. You should receive your order within 3-5 working days, after it's left our warehouse. To check the status of your order, you can use Royal Mail's Track and Trace.

How do I update my shipping address?

To ensure the smooth delivery of your order, you can update your shipping address at any time by logging in to your Jude Account page.

What is your returns policy?

If you need to request a return or exchange, simply fill out our online Returns Form to start the process. For more details on things like eligibility and processing time, have a read of our Returns or Exchange Policy.

I have more questions!

More questions? No problem. Head to our Bladder Care Help Centre where you can find more information and access 1:1 support from our customer care team.

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320 City Rd, London EC1V 2NZ. VAT #376988124
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